SMS program

Hive SMS notifications

Hive (operated by Principia Evergreen, Inc.) is scheduling software for gyms and fitness studios. Studios in the United States use it to text their members about their own bookings.

What members receive

  • Booking confirmations for a class or appointment.
  • Reminders before a class or appointment.
  • Schedule changes and cancellations.
  • A one-time login code, only when the member requests it to sign in.

No marketing or promotional messages are sent. Message frequency varies with the member's bookings, typically 1 to 4 messages per booking.

How members opt in

When a member books a class or appointment, or signs up, on their studio's booking page (hosted by Hive at <studio>.hiveclasses.com), they enter their mobile number and can check an optional, unchecked box. Booking works without it. Members can also sign up with the live form below, which uses the same consent text:

Get text notifications from your studio

Live sign-up form. Same consent checkbox members see when booking on their studio's page.

Front-desk staff can also record a member's verbal or written consent in the member's profile; the system stores when and how each member consented. Members who did not consent receive no text messages. A member who requests a login code by SMS receives only that code.

Sample messages

Hive · Iron Box: Hi Maria, your Yoga class is booked for Wednesday, October 8 at 7:00 AM at Downtown. Reply STOP to opt out.

Hive · Iron Box: Hi Maria, this is a reminder of your appointment on Wednesday, October 8 at 7:00 AM at Downtown. Reply STOP to opt out.

Hive · Iron Box: Your Yoga class on Wednesday, October 8 at 7:00 AM was cancelled. It was not taken from your membership. Reply STOP to opt out.

Opt out and help

Reply STOP to any message to stop receiving them; you'll get one confirmation and nothing else. Reply START to resume. Reply HELP for help, or email [email protected].

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See the SMS Terms and the Privacy Policy.